HLDJ crashes on Setup (IEBeta8 issues)

[Psycho]

what if I have IE 8 no beta, cuz it was released.

[Renegade]

For anyone experiencing this issue, please do the following:
1) when crash occurs you should be prompted with a Windows Error Report dialog
2) Click "To see what data this error report contains, click here"
3) Click "To view technical information about the error report, click here"
4) Copy-paste the information in the dialog that follows here or upload it as a text file

[Kiyiyi]

Can't even copy the technical data. Doesn't allow you to.

[Renegade]

try placing the cursor inside the text area that contains the data, then select-all (CTRL+A), copy (CTRL+C) and paste (CTRL+V).
If that doesn't work, a screenshot displaying as much info as you can would be helpful as well.

[Kiyiyi]

[Renegade]

As per the topic OP, you can see that it's an issue with IE8:
"ModName: mshtml.dll"
"ModVersion: 8.0..."

I would ask you to post the rest of the error, but there's not much I can do - HLDJ doesn't make any calls into this dll directly, so the issue is a Microsoft screw up (and we all know how rare those are...)
Try re-installing IE8, or another version, or even better: completely uninstall it.
I've updated the OP with some more info/suggestions courtesy of Google, have a look.

[Kiyiyi]

Ah, editing my post. Found the stupid uninstaller thing.
It wasn't where I thought it'd be..

[TPMX]

For some reason, lately I have been crashing once I push Setup. I have 1.5b, and HLDJ works fine for the games I already have set up. Just, as soon as I push that button, it crashes. I do not have IE8 (I only have IE7 and Firefox), and the file is different (ntdll.dll). I have Vista. Getting a new download does not help. Any ideas?



Thank you.

[Renegade]

this seems unrelated so should ideally be in a new topic; anyways has 1.5 been working for you all along, under the same conditions? If so are you running an antivirus? Is there any malware/viruses on your system? Have you installed anything recently that may be related?

[TPMX]

Sorry about that. Going down the list...

1) Yes, it even works for whatever games I currently have set up. It's just now that Setup isn't working.
2) Yes, Norton 360 Premier.
3) None I am aware of.
4) Outside of Steam, don't believe so. Left 4 Dead 2 in terms of Steam.

[Renegade]

If Setup worked before, and now is consistently not working without reason, I'd suspect the antivirus (in most cases they behave like viruses themselves), see if you can turn it off.

[TPMX]

I was able to turn off everything but Phishing Protection and Backup, but still no luck.

[Renegade]

try running it as administrator (if you're not already) or in compatibility mode

[TPMX]

I'm already an admin, and no luck with compatibility.

[Renegade]

Sorry, not much else I can suggest. When I get the time, I can put up a debug version, I'll post it up and you can try that when I do.